Position: Account Manager
We are looking for an experienced and dedicated Account Manager to join our team. This person should possess outstanding experience, honed customer service skill and a passion for technology, new systems, and innovative business solutions.
We value people who are passionate about growing our existing accounts while proactively pursuing new accounts and identifying roadblocks and obstacles to increasing business. The ideal candidate will be innovative enough to suggest tailored solutions to common account problems. Dedication to growing the business and facilitating smoother connections between our clients and our internal executives is a must.
- Educating customers about our business solutions.
- Managing team members and facilitating collaboration between delivery team and clients.
- Closing customer contracts and introducing new products to clients.
- Analyzing consumer needs and developing innovative solutions
- Understand and keep up to date with industry and competitive landscape knowledge
- Handling Client queries and provide solutions.
- Ensure high customer satisfaction.
- Build and Manage relationship with various clients, manage multiple priorities, and resolve conflicts. Cementing healthy business relationship.
- Secure profitable business as well as new business tie-ups with the corporate.
- Strong interpersonal skills. Must be able to negotiate and problem-solve.
- Knowledge of current technology trends.
- Strong oral and written communication skills.
- Proficient in programs including PowerPoint, MS Office and Excel.
- Strong leadership and decision-making skills.
- Demonstrable business acumen and a deep understanding of business sales processes.