Privacy Policy | AmpleLogic

Venkanna Software Services Private Limited, operating under the registered trademark "AmpleLogic" (hereinafter referred to as "AmpleLogic", "we", "us", or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, use our products, or engage with our services.

1. Information We Collect

We may collect the following categories of information:

Personal Identification Information

Name, email address, phone number, job title, company name, and mailing address when you fill out forms, request a demo, subscribe to newsletters, or contact us.

Technical Information

IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and similar technologies.

Business Information

Company name, industry, number of employees, and other organizational data provided during account creation or service inquiries.

Usage Data

Information about how you interact with our products and services, including feature usage patterns, session duration, and error logs for the purpose of improving our platform.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our software products and services
To process and respond to your inquiries, demo requests, and support tickets
To send transactional communications such as service updates, security alerts, and administrative notices
To send marketing communications (with your consent) including product updates, industry insights, webinars, and promotional offers
To analyze usage trends, improve our platform, and develop new features
To comply with legal obligations, enforce our terms of service, and protect against fraudulent or unauthorized activity
To conduct research and analytics for improving our products and services

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

Trusted third-party vendors who assist in operating our platform, conducting business, or providing services on our behalf (e.g., cloud hosting, analytics, email delivery). These providers are contractually obligated to protect your data.

Business Partners

Authorized channel partners and resellers in your region, solely for the purpose of responding to your service inquiry or supporting your deployment.

Legal Requirements

When required by law, regulation, legal process, or governmental request, or to protect the rights, safety, and property of Venkanna Software Services Private Limited (AmpleLogic), our users, or the public.

Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security audits, and compliance with ISO 27001 and SOC 2 Type II standards. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to access the personal data we hold about you
Right to request correction of inaccurate or incomplete data
Right to request deletion of your personal data
Right to restrict or object to the processing of your data
Right to data portability (receive your data in a structured, machine-readable format)
Right to withdraw consent at any time for consent-based processing
Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at privacy@amplelogic.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Venkanna Software Services Private Limited (trading as AmpleLogic)

Plot No. 24 & 25, 4th Floor, ALEAP Industrial Estate, Pragathi Nagar, Hyderabad, Telangana 500090, India

privacy@amplelogic.com

1800-2023-269 (Toll Free)

Your Privacy Matters — How AmpleLogic Handles Your Data