How India's leading pharmaceutical company replaced legacy manual user management with a fully automated, centralized digital platform across 15+ sites and 18,000+ users.
Founded 1935 · Mumbai, India
Products: 1,500+
Facilities: 46+ worldwide
Countries: 86
Employees: 30,000+
18,000+
Active Users
15+
Sites Deployed
86
Countries Served
30,000
Workforce
Executive Summary
Cipla Limited, a global pharmaceutical company founded in 1935 and headquartered in Mumbai, India, markets 1,500+ products across major therapeutic areas and operates 46-47 manufacturing facilities worldwide, selling into 86 countries with a workforce of 30,000.
As part of its digital transformation agenda, Cipla needed a secure, efficient, and compliant system for managing user access across its vast enterprise ecosystem — a challenge addressed through AmpleLogic's UAM solution.
Cipla partnered with AmpleLogic to implement its User Access Management (UAM), replacing legacy manual user management with a fully automated, centralized digital platform. The UAM rollout now spans 15+ sites across India with plans to expand into China, and currently supports 18,000+ active users. The system integrates with SAP SuccessFactors and Active Directory (AD), while thousands of legacy records were migrated into the Cipla UAM system to ensure continuity and compliance.
The Problem
Before implementing AmpleLogic UAM, Cipla struggled with manual, fragmented user access management across its global operations.
Provisioning and deprovisioning of users relied on manual processes, resulting in inefficiencies, delays, and frequent errors across 46+ manufacturing facilities.
Historical records were dispersed across multiple systems, making tracking and reporting difficult and creating significant gaps in compliance documentation.
Coordination between IT, HR, and functional managers slowed approvals, creating bottlenecks that delayed employee onboarding and role changes.
Incomplete visibility and a lack of audit trails complicated regulatory inspections and made it difficult to demonstrate compliance during audits.
Managing access across multiple sites and thousands of employees created bottlenecks that would only worsen as Cipla expanded its global operations.
The Solution
AmpleLogic delivered a comprehensive, integrated User Access Management system that automated Cipla's entire user access lifecycle.
All access requests are now routed through UAM — a single, centralized request and approval application replacing fragmented manual processes.
Seamless integration with SAP SuccessFactors for automated user details synchronization, ensuring HR data is always current and accurate across systems.
Enterprise authentication and access enforcement through Active Directory integration, enabling single sign-on and automated provisioning/deprovisioning.
Thousands of historical user records were carefully migrated into Cipla's UAM, ensuring continuity, compliance, and zero data loss during transition.
The Results
AmpleLogic's UAM platform provided Cipla with a future-ready, scalable solution that strengthened security, improved efficiency, and ensured regulatory compliance.
Partner Selection
Demonstrated across multi-site deployments supporting thousands of concurrent users with zero performance degradation.
Seamless connectivity with HR, IT, and enterprise applications including SAP SuccessFactors and Active Directory.
Adapts to complex user hierarchies without custom coding, enabling rapid deployment and easy maintenance.
Built-in audit trails and regulatory alignment designed specifically for GxP-regulated environments.
"AmpleLogic's UAM platform provided Cipla with a future-ready, scalable solution that strengthened security, improved efficiency, and ensured regulatory compliance across our enterprise operations."
Cipla Digital Transformation Team
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