Glossary
Quality Management Process (QMP)
What is Quality Management Process?
Quality Management Process (QMP) is a formalized procedures with set of activities to ensure the consistent quality of products, services, and processes within an organization. It involves planning, assuring, controlling, and continuously improving quality to meet customer requirements and enhance overall organizational performance.
Benefits of implementing QMP:
- Improve operational efficiency and productivity
- Reduce waste, defects, and rework
- Enhance customer satisfaction and loyalty
- Ensure regulatory compliance
- Foster a culture of quality and continuous improvement
What are the key features of QMP?
The key features of QMP are divided into four stages
- Quality Planning: This phase involves setting quality targets and objectives, identifying customer requirements, and establishing the methods, standards, and processes necessary to deliver a high-quality product or service. It includes defining quality metrics, establishing quality plans, and allocating resources appropriately.
- Quality Assurance: Quality assurance focuses on implementing processes, procedures, to ensure that the final product or service consistently meets the predefined quality targets. It involves inspections, audits, and reviews to verify that the deliverables adhere to specified requirements and organizational quality standards.
- Quality Control: Quality control enables monitoring and evaluating the quality of the deliverables during and after the execution of a project. It involves testing, inspections, and feedback loops to identify defects or deviations from requirements, enabling corrective actions to be taken.
- Continuous Improvement: The QMP ensures commitment to ongoing enhancement. It involves collecting and analysing data, identifying areas for improvement, and implementing changes to processes, products, or services to increase their quality and better meet customer needs.
How does QMP ensure regulatory compliance?
Quality Management Process (QMP) plays a vital role in ensuring regulatory compliance by providing a structured framework that aligns with regulatory requirements. It helps organizations maintain consistent processes, documentation, and controls, reducing the risk of non-compliance. Through quality planning, assurance, and control activities, the QMP verifies that all deliverables meet specified standards and adhere to relevant regulations. This systematic approach enables organizations to identify and address potential compliance gaps, thereby enhancing their ability to deliver compliant products or services.
